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Customer's satisfaction is our reputation for quality and excellent value. Voguesky only offer best quality 925 sterling silver replica Cartier jewelry, replica Van Cleef & Arpels jewelry, replica Hermes jewelry and cheap Bvlgari jewelry for you.
*If items arrived damaged due to manufacturing defect, you must ""CONTACT US" within 7 days.
*Defective products, Customer may request exchange for the same product at no additional cost if product still available.
*If items arrived damaged due to the transit, please contact DHL or FedEx and file a damage report. Once you submit the report, you dont need to return the damage product and credit will be issue to the account.
*All return package will receive up to $10 shipping reimburse. This offer valid on factory defective product only. Return non-defective product will not receive shipping reimburse.
*All other returns (non-defective) will be subject to a 25% restocking fee. NO EXCEPTION because we offer the lowest possible wholesale pricing already. Sometimes it is helpful that new customer just place a small sample order to try out the quality and service.
*All items return must have original tag / packaging. If the items already been open or tagged for resell, then no credit will be issued. Customer need to response return postage fee if you want us to ship back the product.
*Special order items are not returnable / refundable
*Any refused shipment sent back to Voguesky will be subject to the 25% restocking fee plus return shipping fee.
*All returns must have mark order number before shipping to us.
*In the return package, please include a copy of your invoice. Please also write the order number on the outside of the packaging.
* Please allow us 7~10 days return processing time after we receive the return package.
Our goal is to ensure that you are totally satisfied with your shopping experience. We accept returns of unopened products up to 30 days after the date of purchase. Opened or used products, or any items marked as non-refundable are not within our return guidelines.
If you would like to make a return request, please email sales@Voguesky with your order number (as quoted in the subject line of your “Order Update” emails), the item(s) that you would like to return, and the reason for the return. One of our friendly Customer Care team members will reach out to you as soon as possible with the next steps!